KYC Refresh Analyst
£350.00 per day PAYE
London (Hybrid)
Contract until end of Jan 2026
HSBC Innovation Bank (HINV) are currently searching for a KYC Refresh Analyst to join their team in Finsbury Square. This role plays a central role in assisting with the management of multiple client portfolios across the HINV business with a specific focus on KYC and client due diligence.
A significant element of the role will be the completion and documentation of structured KYC reviews and ensuring that they meet both external regulatory requirements and internal audit / compliance standards.
Responsibilities:
• Working directly with internal relationship teams to facilitate client KYC Refresh and CDD for their portfolios.
• Responsible for ensuring that all required AML/KYC regulatory compliance requirements are met, evidence recorded and filed as required by the relevant processes, procedures and standards.
• Manage their own portfolios of requests competently ensuring high levels of customer service, accuracy, quality and pace adhering to SLAs.
• Liaise with existing clients with confidence to ensure strict adherence to HINV policy, proactively following up with clients throughout the process within stated timeframes.
• Capturing and effectively recording appropriate data in Bank systems in a timely manner throughout the process
• Perform end to end workflow of KYC on a wide range of client types and risk from initiation to final approval.
• Undertake a daily review of alerts and triage of cases to ensure timely action and ongoing compliance. Communicate with relevant teams and coordinate regular follow ups to complete action items.
• Identifying and escalating any issues per the defined process to minimise any risk and/or negative client impact.
• Support the managers and other teams which may include FCRC, Financial Crime, Compliance & Operational Risk, Deposit Operations and Audit.
• Work independently and proactively manage complex cases and any issues during the process to bring a swift resolution.
Experience / Qualifications Required:
• Previous KYC role experience within financial services and have a strong understanding of AML/KYC regulatory compliance requirements.
• A proven track record of being able to work independently and competently and demonstrate sound judgment, strong analytical and critical thinking skills.
• Detail oriented and able to grasp complex account requirements and corporate and beneficial ownership structures that include Private Equity and Venture Capital investment funds.
• Must be comfortable dealing with ambiguity and risk and be able to synthesize complex information effectively.
• Strong Relationship-Building and Collaboration Skills. The individual must proactively collaborate with partners across the organisation and work effectively with others to achieve the company’s business objectives. Must be willing to be held accountable to others in building best practice and due diligence for the team
• Excellent communication, including written and verbal skills, and the ability to understand and disseminate complex information, and be able to clearly explain background context and reasoning for decision making.