Role Purpose 
An Instructional Designer is responsible for designing and developing engaging, effective learning experiences that align with business goals and learner needs. This includes  
creating digital learning content, managing instructional projects, and collaborating with subject matter experts (SMEs) and stakeholders. 
Key Responsibilities 
• Conduct needs analysis to identify learning gaps and define measurable learning objectives. 
• Design and develop eLearning modules, storyboards, and multimedia content using tools like Articulate Storyline, Adobe Captivate, and Camtasia. 
• Apply instructional design models such as ADDIE and Bloom’s Taxonomy to structure content effectively. 
• Collaborate with SMEs, learning partners, and developers to ensure content accuracy and relevance. 
• Implement formative and summative assessments to measure learning outcomes. 
Ensure compliance with brand standards, governance policies, and SCORM/xAPI requirements for LMS integration 
Tools & Technologies 
• Authoring Tools: Articulate 360, Adobe Captivate, Camtasia, Lectora, iSpring. 
• Design Software: Adobe Illustrator, Photoshop, Canva. 
• LMS Integration: SCORM, xAPI, Cornerstone LMS. 
• Collaboration Platforms: Microsoft Teams, SharePoint, BOX. 
Core Skills and Competencies 
• Instructional Design: Strong grasp of learning theories, adult learning principles, and digital pedagogy. 
• Content Development: Proficiency in authoring tools and graphic design software (e.g., Adobe Suite, Canva). 
• Project Management: Ability to manage timelines, resources, and stakeholder expectations. 
• Communication: Clear and effective writing, especially in translating complex concepts into learner-friendly formats. 
• UX Design: Understanding of user experience principles to enhance learner engagement . 
• Assessment Design: Ability to create tools that evaluate learner progress and course effectiveness

Instructional designer

Instructional Designer

Job Description / Responsibilities: 

Application Development: Designing, coding, testing, and debugging mainframe applications. 

System Maintenance: Modifying and enhancing existing mainframe applications to improve performance and functionality. 

Collaboration: Working with other developers, system engineers, and business analysts to deliver high-quality solutions. 

Troubleshooting: Diagnosing and resolving issues within mainframe systems and applications. 

Documentation: Creating and maintaining technical documentation, including design specifications, code documentation, and user manuals. 

Testing: Conducting unit testing, system testing, and supporting integration testing. 

Deployment: Assisting with the deployment of applications and systems into production environments. 

Modernization: Contributing to the modernization and integration of mainframe systems with newer technologies. 

Background and experience required: 

-         Years of Experience 

-         Industry Experience 

Must have 5 years or more working in IMS environment (IBM Mainframe) using COBOL programming 

2 years or more knowledge of payment systems 

Must-have Skills (Mandatory Skills): 

-         Include minimum years of experience required per skill 

 COBOL programming, Eazytrieve, JCL, IMS Database 

Beneficial Skills (Desired Skills): 

Strong analytical and problem-solving skills to diagnose and resolve issues. 

Understanding of mainframe architecture, operating systems (like z/OS), and associated tools.  

Ability to create and maintain clear and concise technical documentation. 

Experience with various testing methodologies, including unit testing, integration testing, and system testing.  

Pre-screening questions (1 Minimum): 

Skill/Experience/Education 
Mandatory Skills 
COBOL programming, Eazytrieve, JCL, IMS Database 
Desired Skills 
Strong analytical and problem-solving skills to diagnose and resolve issues. Understanding of mainframe architecture, operating systems (like z/OS), and associated tools. Ability to create and maintain clear and concise technical documentation. Experience with various testing methodologies, including unit testing, integration testing, and system testing.

Software developer

Cobol Developer

Job Overview 
We are seeking a highly experienced and detail-oriented Senior COBOL Developer to join our dynamic IT team within the banking sector. The ideal candidate will have extensive experience in mainframe environments and a deep understanding of banking applications, financial transaction processing, and regulatory compliance requirements in South Africa. 
This role will be responsible for the maintenance, enhancement, and modernization of our core banking systems to support ongoing digital transformation initiatives. 

Key Responsibilities 
• Design, develop, test, and maintain COBOL programs in a mainframe banking environment (z/OS or similar). 
• Work closely with business analysts, system architects, and QA teams to deliver robust and compliant financial solutions. 
• Analyze existing systems to identify opportunities for improvement, optimization, or modernization. 
• Ensure seamless integration with other banking platforms (e.g., loan management systems, ATM switching, internet banking platforms). 
• Provide support and troubleshooting for batch and online processes related to customer accounts, loans, credit cards, and transactional systems. 
• Participate in the full software development lifecycle, including requirement gathering, development, deployment, and documentation. 
• Maintain compliance with POPIA, SARB regulations, and other relevant financial standards. 
• Mentor junior developers and provide technical leadership within the team. 

Required Skills and Experience 
• 8+ years of COBOL programming experience (COBOL II, CICS, JCL, DB2). 
• experience with IBM mainframe environments (z/OS). 
• Solid understanding of South African banking systems, including: 
o Core Banking platforms (e.g., T24, Finacle, or in-house legacy systems) 
o Payment systems (e.g., SAMOS, BOP, EFT, SWIFT, DebiCheck, RTC) 
o Credit bureau integration (e.g., Experian, TransUnion) 
o Basel II/III, IFRS 9, and other compliance standards. 
• Proficiency in batch processing, file handling, data migration, and performance tuning. 
• Working knowledge of VSAM, IMS, MQ Series, and FTP/SFTP protocols. 
• Experience with change control tools (e.g., Endevor, Changeman). 
• Familiarity with Agile or hybrid SDLC models in banking projects. 

Preferred Qualifications 
• Bachelor's degree in Computer Science, Information Systems, or related field. 
• Certifications in COBOL, mainframe development, or banking-specific platforms are advantageous. 
• Experience with integration to modern APIs or knowledge of microservices is a plus. 
• Exposure to digital banking initiatives, modernization using Java/.NET wrappers, or cloud migration strategies is a strong plus.

Other

Position Overview:  
We are seeking a detail-oriented and highly skilled QA Engineer with a strong background in Point of Sale (POS) systems, specifically SuperPOS, and comprehensive experience in the banking domain, including mainframe systems, URL portal testing, and banking POS infrastructure. The ideal candidate will have proven expertise in application and POS device testing, ensuring the highest quality and reliability across all components of our financial transaction systems.  
________________________________________  

Key Responsibilities:  
•	Design, develop, and execute detailed test plans, test cases, and test scripts for SuperPOS and banking POS applications.  
•	Perform manual and automated testing on POS devices, including hardware and software validation.  
•	Conduct end-to-end testing of mainframe-based banking systems and customer-facing web portals (URL portals).  
•	Collaborate with development, product, and operations teams to ensure seamless integration and functionality of all components.  
•	Troubleshoot and analyze defects, inconsistencies, and performance issues within the POS ecosystem.  
•	Validate new builds, deployments, and upgrades across POS terminals and banking systems.  
•	Participate in Agile/Scrum meetings and contribute to continuous improvement in QA processes.  
•	Document test results, issues, and defects using test management and tracking tools (e.g., JIRA, HP ALM).  
•	Ensure compliance with industry regulations and internal quality standards, especially related to financial data and transaction integrity.  
________________________________________  
Qualifications:  

Required:  
•	Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.  
ISTQB completed certification 
•	4+ years of experience in QA Manual testing, within:  
o	SuperPOS and Banking POS systems, payment systems 
o	Mainframe banking environments  
o	Banking portals / web interfaces (URL-based)  
•	Strong experience with application and POS device testing, including functional, regression, and UAT testing.  
•	Familiarity with test automation tools and scripting is a plus.  
•	Excellent analytical and problem-solving skills.  
•	Strong communication skills and ability to work cross-functionally in a fast-paced environment.  

Preferred:  
•	Experience in financial services or banking industry QA environments.  
•	Knowledge of EMV, PCI compliance, and secure transaction protocols.  
•	Experience with test automation frameworks (e.g., Selenium, Appium) is an advantage.

Quality engineer

QA Engineer

Job description 

Job Summary / Overall job purpose	 Sell and promote short term insurance contracts to existing and new clients whilst contributing to product owners and Contact Centres targets. Providing an end-to-end service, achieving targets.  
Key accountabilities	Accountability: Short term insurance sales: 
•	Receive calls from clients requesting quotes and make calls to clients offering Short Term Insurance products. 
• Offer clients information regarding processes, procedures and compliance according to the FAIS Act 
• Obtain information from clients, such as Personal details (Name, address), article to be insured and previous insurance history 
• Once information is accurately captured on the system, generate a quote. 
• Offer client the quote and all other information they require such as the premiums, excesses and benefits of the product, should the client accept the offer, proceed to the finalisation stage of the application. 
• Ask the client for and disclose all necessary information to client in order to complete the application on system. 
• Ensure that all processes, procedures and compliance policies are always adhered to. 

Accountability:  Client experience 
•	Delight client with excellent service and assist them efficiently by sending relevant documentation and attending to any queries or related issues they may have timeously. 
•	 Retain client loyalty by offering products that are a good value for money 
•	 Offer all relevant and up to date information regarding the product offered to assist the client to make the most informed choice, such as explaining the types of cover that is offered and what the benefits and features are on the product

Junior Sales Agent - STI Outbound

Key Responsibilities: 
Develop new user-facing features with a focus on responsive design and performance. 

Translate UI/UX designs and wireframes into high-quality code. 

Optimize components for maximum speed and scalability. 

Ensure the technical feasibility of UI/UX designs. 

Collaborate with designers, product managers, and backend developers to deliver seamless experiences. 

Maintain and improve front-end codebase, ensuring best practices and coding standards. 

Conduct code reviews and provide constructive feedback to team members. 

Participate in agile development practices including sprint planning and retrospectives. 

Required Skills & Qualifications: 
Proficiency in HTML5, CSS3, and JavaScript (ES6+). 

Experience with front-end frameworks/libraries such as React, Vue.js, or Angular. 

Familiarity with CSS preprocessors (e.g., SASS, LESS). 

Understanding of responsive and mobile-first design principles. 

Experience with version control tools (e.g., Git). 

Familiarity with RESTful APIs and integration with back-end services. 

Strong attention to detail and a passion for clean, maintainable code. 

Ability to work independently and in a team environment. 

Preferred Qualifications: 
Experience with TypeScript. 

Familiarity with testing frameworks (e.g., Jest, Cypress). 

Knowledge of build tools and bundlers like Webpack, Vite, or Rollup. 

Experience with CI/CD pipelines. 

Basic understanding of SEO, accessibility (WCAG), and performance optimization. 

Exposure to cloud platforms (e.g., AWS, Azure) or serverless environments.

User interface developer

Front End Developer

Specialist Software (Product) Engineer to build high-performing, scalable, enterprise-grade application. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & involved all phases of the development lifecycle to deliver. Needs to show that he/she can harness diverse skills and idiosyncrasies to help build a professional and enthusiastic team 
More about the project: 
Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & involved in all phases of the development lifecycle to deliver. 
Job Description / Responsibilities: 
A solid understanding of OOP and FP principles Outputs – What are the key performance areas and daily responsibilities? 
Apply your experience, critical thinking and problem solving skills to developing a product with maximum value for the business 
Be an active member of a scrum team, mentor junior developers, build good team dynamics and ways of working 
Design, code, test, debug and document your application 
Build reusable software components and libraries for future use across multiple projects 
Analyse, diagnose and resolve errors related to your applications 
Ability to partner with senior stakeholders and articulate tech value in commercial language 
4 to 6 years' software development experience 
Languages: JavaScript, Angular, C#, ASP.NetMVC 
JavaScript Tech: TypeScript 
Databases: MsSQL 
Tools: Git, VS Studio, VS Code,, Hangfire, Azure DevOps 
Technology: AWS Lambda, AWS EC2, AWS Cloudwatch, AWS CDK, AWS CDK Azure, REST API 
Platforms: Windows 
Articulate and accurate with attention to detail 
Background and experience required: 
Strong C# and Typescript skills 
Experience with modern SPA frameworks (We’re using Angular 9) Angular 4-9 will be considered 
Experience with AWS serverless applications 
Experience working on databases (PostgrSQL and/or MongoDB experience advantageous) 
Experience working as part of an agile team 
Experience with the tools and techniques of software development: TDD, CI/CD, version control, code reviews etc. 
Strong analytical and creative problem-solving skills, with excellent attention to detail 
Must-have Skills (Mandatory Skills): 
Tertiary education in Computer Science/IT or related field 
Beneficial Skills (Desired Skills): 
Knowledge of Fixed Income modelling and Corporate banking pricing principals 
Comfortable with Investment Banking vocabulary and jargon 
Ability to demonstrate lateral thinking and problem solving capability 
Ability to demystify technology of own team and other tech partners when communicating with Senior business stakeholders and project sponsors

Full Stack Developer

Role Overview: 

A Data Scientist with strong programming skills responsible for extracting insights from complex data sets, building predictive models, and automating data workflows to support data-driven decision making. 

Key Responsibilities: 

Collect, clean, and preprocess structured and unstructured data from multiple sources. 

Perform exploratory data analysis (EDA) to identify trends, patterns, and anomalies. 

Develop, validate, and deploy machine learning models to solve business problems. 

Write efficient, maintainable code to automate data collection, processing, and reporting. 

Collaborate with cross-functional teams (engineering, product, marketing) to translate business requirements into technical solutions. 

Communicate results and insights effectively through visualization and presentations. 

Optimize data pipelines and workflows for scalability and performance. 

Stay up-to-date with emerging data science methodologies, tools, and best practices. 

Technical Skills: 

Programming Languages: Proficient in Python (preferred), R, or Scala. 

Data Manipulation: Experience with Pandas, NumPy, or similar libraries. 

Machine Learning: Familiarity with Scikit-learn, TensorFlow, PyTorch, or similar frameworks. 

Data Visualization: Matplotlib, Seaborn, Plotly, or Tableau. 

Big Data Tools: Knowledge of SQL, NoSQL databases, Hadoop, Spark (optional but advantageous). 

Data Storage: Experience with relational databases (MySQL, PostgreSQL) and cloud data storage (AWS S3, Google Cloud Storage). 

Version Control: Git or other source control systems. 

Workflow Automation: Scripting for ETL tasks and scheduled jobs (Airflow, cron jobs). 

Cloud Platforms: Experience deploying models or pipelines on AWS, GCP, or Azure (nice to have). 

Soft Skills: 

Strong analytical and problem-solving skills. 

Ability to explain complex technical concepts to non-technical stakeholders. 

Self-motivated with a passion for continuous learning. 

Good teamwork and communication skills. 

Detail-oriented and quality-focused.

Data scientist

Data Scientist

To support the growth of the company by focusing on customer-centered, quality sales in a telesales environment. 

Treat customer fairly and ensure customer satisfaction. Ensure excellent and professional sales of all Instant Life products. Ensuring profitability of self and the company by converting a campaign relevant percentage of all leads to sales. Ensure that productivity targets are met. Achieve required NTU’s rates. 

Minimum requirements: 
•	RE 5 with 150 FAIS credits in Life Insurance products 
•	Basic Understand of Funeral Products Eyenu Nonke and Enhance Flexi Funeral 
•	Basic Understanding of Salesforce and Sapiens 
•	Minimum 2 – 3 years Funeral Sales, Customer Services or Retentions experience 

Skills: 
•	High energy   
•	Good verbal communication skills 
•	Ability to work under pressure 
•	Strong track record of meeting targets 
•	Self-Motivated 
•	Time Management

Commercial sales representative

Sales Consultant (Instant Life)

Job Description / Responsibilities: 
• Managing the end-to-end testing delivery – Involved in all the testing phases on the programme including test planning, designing and running of test cases, defect management, monitoring & control, reporting and providing test metrics to the relevant stakeholders. 
• Continuous reporting / feedback on the progress of the testing activities and risks / issues as soon as they are identified to the team and all relevant stakeholders. 
• Participate in JAD / walkthrough sessions with an objective of understanding requirements and provide guidance on QA activities. 
• Assist the team with determining or providing accurate high-level estimation of test activities as and when is needed. 
• As a caretaker and champion of the QA processes and standards, ensure that the QA processes are always understood and adhered to by all stakeholders. 
Identify and define opportunities for testing process & procedures’ improvements, measures for those improvements and the implementation of the improvements to ensure that the overall quality standards and customer expectations are met or exceeded. 

Background and experience required: 
• Years experience 
• Industry experience • 4+ years proven testing experience(mandatory). 
• 2+ years on working with banking / financial services systems, both digital platforms and back-office systems 

Must-have Skills (Mandatory Skills): 
• Incl. min yrs exp required per skill 
• 4+ years proven testing experience. 
• Strong working experience in functional (system, integration, User acceptance and regression testing) (4+ years ). 
• Strong understanding /working experience of analyzing requirements and extracting test scenarios and test conditions from the business / functional requirements (4+ years ). 
• Strong understanding /working experience of writing test cases from extracted test scenarios (4+ years ). 
• Strong communication skills (both verbal & written) across all levels including communication with external stakeholders (4+ years ). 
• Strong working experience in providing progress metrics and overall reporting (2+ years ). 
• The potential candidate must be a self-starter and be able to work from home/ offshore with minimal supervision / connectivity issues (Remote working) (2+ years ). 
• Working experience on the test management tools (Test Rail, Jira/X-Ray, etc.) (4+ years ). 

B eneficial Skills (Desired Skills): 
• Three (3) year National Diploma / Bachelor’s degree (advantageous). 
• Strong understanding and experience on working with banking / financial services systems, both digital platforms and back-office systems (advantageous). 
• Working experience in the banking / financial services industry (advantageous). 
• Experience working in an environment that employs agile methodologies (Scrum, SAFe, etc.) (advantageous). 
• Exposure to test automation frameworks (Selenium, UFT, Cucumber…etc.) (advantageous). 
• Working experience in tools like Jira, Confluence, Agile Hive, etc. (advantageous). 
• Strong working experience in test planning (advantageous). 
• Strong working experience in managing a testing delivery end to end (advantageous).

Junior QA Engineer

Job Description Summary 

CIB Risk and Finance Technology is looking for motivated and detail-oriented Site Reliability Engineer (SRE). In this role, you will work closely with our Senior SREs to ensure 
the reliability, availability, and performance of our services. You will help to build, monitor, and improve our infrastructure, contributing to the overall stability and efficiency of our 
systems. 

Job Description Summary 
Justification 
1. Enhancing System Reliability and Performance 
The primary role of an SRE is to ensure that our systems are reliable, available, and performant. By hiring an SRE, we can: Increase Uptime: SREs implement robust monitoring and alerting systems, enabling quick response to incidents and reducing downtime, thereby ensuring high availability of services. 

Improve Performance: Regular performance testing and optimization carried out by the SRE team help maintain and enhance system performance, leading to better user 
experiences. 

Supporting Existing Teams and Reducing Burnout 

Alleviate Workload: The introduction of a dedicated SRE will help distribute the workload more evenly across our team, preventing burnout and improving overall productivity. 
Focus on Innovation: With an SRE handling the reliability and performance of systems, our development and operations teams can focus more on innovation and feature development. 

Automation and Efficiency 
Process Automation: SREs excel in automating routine tasks, which leads to significant time savings and reduces the risk of human error. 
Infrastructure as Code: Implementing Infrastructure as Code (IaC) practices ensures that our infrastructure is scalable, consistent, and easily manageable, enhancing overall efficiency. 

Proactive Incident Management 

Incident Response: SREs are trained to handle incidents efficiently, minimizing the impact on end-users and ensuring quick recovery. 
Root Cause Analysis: Conducting thorough post-incident reviews helps in identifying root causes and implementing preventive measures, reducing the likelihood of recurrence. 

Cost Optimization 
Efficient Resource Management: By continuously monitoring and optimizing system performance, SREs can identify underutilized resources, leading to cost savings. 
Scalable Solutions: Implementing scalable solutions ensures that our infrastructure can grow with our business needs without incurring unnecessary costs. 

Enhanced Security and Compliance 
Regular Updates and Patches: SREs ensure that systems are regularly updated and patched, reducing vulnerabilities and enhancing security. 
Compliance Management: By maintaining detailed documentation and implementing best practices, SREs help in meeting regulatory compliance requirements more efficiently. 

Fostering a Culture of Reliability and Excellence 
Best Practices: SREs bring in industry best practices and methodologies, fostering a culture of reliability and operational excellence within the organization. 
Continuous Improvement: Encouraging continuous improvement through regular feedback loops and proactive problem-solving helps in maintaining high standards of service  

Key Accountabilities: 
Monitoring & Incident Management: 
• Implement and maintain monitoring, alerting, and logging systems. 
• Respond to and troubleshoot incidents, ensuring minimal downtime and quick recovery. 
• Participate in on-call rotation to provide 24/7 support as needed. 

System Maintenance & Optimization: 
• Assist in the maintenance and optimization of our cloud infrastructure (AWS, GCP, Azure, etc.). 
• Perform routine system updates, patches, and configuration changes. 
• Conduct regular performance testing and capacity planning. 

Automation & Scripting: 
• Develop and maintain scripts to automate routine tasks and improve system reliability. 
• Contribute to the development of Infrastructure as Code (IaC) using tools like Terraform, Ansible, or CloudFormation. 

Collaboration & Communication: 
• Work closely with development teams to ensure the seamless deployment and operation of applications. 
• Collaborate with cross-functional teams to define and implement SRE best practices. 
• Document processes, incident reports, and system configurations clearly and comprehensively. 
Continuous Improvement: 
• Participate in post-incident reviews to identify root causes and implement preventive measures. 
• Stay up-to-date with the latest industry trends and technologies, and proactively suggest improvements to our systems. 

Qualifications and Experience required: 
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience). 

Technical skills: 
• 3 years relevant experience. 
• Basic understanding of cloud platforms (AWS, GCP, Azure). 
• Familiarity with Linux/Unix systems and basic system administration tasks. 
• Experience with scripting languages such as Python, Bash, or PowerShell. 
• Understanding of networking concepts (TCP/IP, DNS, HTTP/HTTPS). 
• Knowledge of version control systems (e.g., Git). 

Soft skills: 
• Strong problem-solving skills and a proactive attitude. 
• Excellent communication and teamwork abilities. 
• Attention to detail and the ability to handle multiple tasks simultaneously.

.Net Developer

Job Summary: 
We are seeking a highly skilled Senior Security Analyst to join our cybersecurity team. The ideal candidate will be responsible for enhancing the security posture of our organization by monitoring, analyzing, and responding to security threats and incidents. This role requires a strong understanding of security frameworks, risk management, and threat detection. 
Key Responsibilities: 
- Monitor network and system activities to identify potential security breaches and vulnerabilities. 
- Conduct thorough security assessments, audits, and penetration tests to evaluate the effectiveness of security controls. 
- Respond to security incidents, analyzing the root causes and implementing remediation strategies. 
- Develop and maintain security policies, procedures, and best practices to ensure compliance with industry standards. 
- Work closely with IT teams to ensure security measures are integrated into system and network designs. 
- Stay informed about cybersecurity trends, emerging threats, and regulatory requirements. 
- Provide security awareness training and guidance to staff across the organization. 
- Collaborate with other teams to maintain and refine incident response plans and procedures. 
- Assist in the implementation of security technologies such as firewalls, intrusion detection/prevention systems, and SIEM solutions. 
Qualifications: 
- Bachelor’s degree in Cybersecurity, Information Technology, or a related field; relevant certifications (CISM, CISSP, CEH) are preferred. 
- 5+ years of experience in cybersecurity or information security roles. 
- Strong understanding of security frameworks and methodologies (e.g., NIST, ISO 27001). 
- Proficiency in security tools and technologies (e.g., SIEM, firewalls, IDS/IPS). 
- Experience with network protocols, operating systems, and security control assessments. 
- Excellent analytical skills with a focus on problem-solving and attention to detail. 
- Strong communication skills, capable of explaining technical concepts to non-technical stakeholders. 
- Ability to work independently and as part of a team in a fast-paced environment.

Cyber Security Analyst

Job Description Summary 
We are seeking a highly skilled and experienced Senior Cryptography Engineer to join our security  
engineering team. This role is critical in managing cryptographic key lifecycles, designing and  
maintaining secure key management systems, and ensuring compliance with industry standards  
such as PCI DSS. The ideal candidate will have deep expertise in cryptographic principles, handson experience with on-premise and cloud environments (AWS and Azure), and a strong understanding of risk management practices. 

Job Description detailed 
Process:  Provide specialist advice and support to safeguard information systems and associated  
assets through the identification and management of security risks. Identify, diagnose and  
recommend improvements and provide specialist advice and support to ensure that solutions are  
appropriate and effective. Use practical knowledge and theoretical guidelines, to diagnose area of  
specialisation problems and generate workable solutions. Perform security audits and clean-ups to  
ensure accurate and up to date access within the organisation. Perform, advise and provide  
information on risk management impacts and mitigate risk in respect of system and application  
access. Analyze IT related access reports to identify discrepancies and anomalies and recommend  
remedial action. Provide specialist advice and support in defining standard operating procedures  
(SOP's). Conduct research and gather data to provide input to operational reporting and decisionmaking processes.  
Provide specialist advice to plan for value-added process improvements,  
initiatives and services to deliver on operational objectives. Provide expertise to identify and  
develop solutions to improve the quality of processes and services.  
Client/Customer:  Provide support and contribute to a culture of customer service excellence that  
meets and exceeds exceptional service. Build relationships with customers that contribute to a  
culture of customer service excellence.  
Conduct:  Ensure that all activities and duties are carried out in full compliance with regulatory  
requirements, Enterprise-Wide Risk Management Framework and internal Policies and Policy  
Standards. 
Finance:  Contribute to the effective reduction of cost and financial wastage in line with  
organisational policies and procedures. 
Learning and Growth:  Participate in forums that positively contributes to knowledge improvement.  
Provide advice and support in the management of change and offer operational support where  
required 
Required Qualifications 
• Bachelor’s or Master’s degree in computer science, Information Security, or a related field. 
• 5+ years of experience in cryptography, key management, or security engineering roles. 
• Strong knowledge of cryptographic algorithms, protocols (TLS, PKI, etc.), and standards  
(FIPS 140-2/3, NIST SP 800 series). 
• Hands-on experience with AWS KMS, Azure Key Vault, and on-prem HSMs (e.g., Thales,  
Entrust, AWS CloudHSM). 
• Familiarity with PCI DSS requirements and audit processes. 
• Proficiency in scripting languages (Python, Bash, etc.) and infrastructure-as-code tools  
(Terraform, CloudFormation). 
Preferred Qualifications: 
• Certifications such as CISSP, CISM, AWS Security Specialty, or GIAC Cryptography (GCTY). 
• Experience with containerized environments (Docker, Kubernetes) and securing secrets in  
such ecosystems. 
• Knowledge of secure software development lifecycle (SSDLC) and threat modeling. 
Work experience 
• 5+ years of experience in cryptography, key management, or security engineering roles. 
Competencies: 
• Strong analytical and problem-solving skills. 
• Excellent communication and documentation abilities. 
• Ability to work independently and as part of a distributed team. 
• Openness to change 

Key Management & Cryptographic Operations 
• Oversee the full lifecycle of cryptographic keys: generation, distribution, rotation, archival,  
and destruction. 
• Manage and maintain Hardware Security Modules (HSMs) and Key Management Systems  
(KMS) across on-prem and cloud environments. 
• Implement and enforce key usage policies and access controls. 
Engineering & Architecture 
• Design and implement secure cryptographic solutions in both on-premise and cloud  
infrastructures (AWS KMS, Azure Key Vault). 
• Collaborate with DevOps and Infrastructure teams to integrate cryptographic services into  
CI/CD pipelines and application workflows. 
• Develop automation scripts and tools to streamline cryptographic operations and  
monitoring. 
Compliance & Risk Management 
• Ensure cryptographic systems and practices comply with PCI DSS, NIST, and other relevant  
standards. 
• Conduct risk assessments related to cryptographic systems and recommend mitigation  
strategies. 
• Participate in audits and provide documentation and evidence of compliance. 
Collaboration & Leadership 
• Act as a subject matter expert (SME) for cryptography and key management. 
• Mentor junior engineers and provide guidance on secure coding and encryption best  
practices. 
• Work cross-functionally with security, compliance, and engineering teams to align  
cryptographic practices with business goals

Senior Engineer Crypto

Test Analyst

Job Description /Responsibilities: 
• Analysis of requirements, preparing test data, writing and executing test cases to identify detects and prepare test logs. 
• Participate in all functional testing including; static, and system integration. 
• Create and execute SQL scripts for test validations. 

Background and experience required: 
• Years experience 
• Industry experience 
1 -3 Years experience: 
• Experience in ETL, Big Data and BI Dashboards testing 
• Experience in Database testing 
• Excellent knowledge of manual testing practices. 
• Understanding of Software Development Lifecycle and the role of testing therein 

Must-have Skills (MandatorybSkills): 
1 -3 Years experience: 
• SQL scripting 
• Manual test execution 
• Test Management Tool (e.g. TestRail, QMetry) 
• Defect Tracking Tool (e.g JIRA, BugZilla) 
Problem solving 
• Communication and collaboration 
• Analytical 
• Attention to detail 

Beneficial Skills (Desired Skills): 
• Experience with SOAP, REST or other client-server API Testing. 
• Excellent knowledge of automated testing, tooling and associated programming language ( Java).

We are seeking a highly motivated and competitive Insurance Sales Representative to join our team and drive the expansion of our business. Your primary responsibility will be to proactively seek out and acquire new clients, understanding their specific insurance needs and offering tailored solutions. By building strong relationships, your aim will be to facilitate business growth and enhance our firm’s reputation in the market. 
As an Insurance Sales Representative, you will play a crucial role in promoting our insurance products and services. This will involve engaging with potential clients, showcasing the benefits of our offerings, and effectively closing sales. Additionally, you will actively contribute to our marketing efforts and stay updated on industry trends to provide informed recommendations to clients. 
Ultimately, your dedication and results-driven approach will contribute to the overall success and growth of our firm. 
Responsibilities 
Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones Contact potential clients and create rapport by networking, cold calling, using referrals etc 
Appraise the wishes and demands of business or individual customers and sell the suitable protection plans 
Collect information from clients on their risk profiles in order to offer them the proper solution 
Prepare reports to shareholders on the success of your business endeavors 
Retain continuous awareness of transactions, sales and terms and keep relative records 
Check insurance claims to solidify trust and safeguard reputation 
Frequently replenish job-specific knowledge and apply it on the field 
Fulfill all company-established policy obligations Requirements and skills 
Proven experience as an Insurance Sales Representative 
Good comprehension of insurance plans including automobile, fire, life, property, medical etc. 
Ability to work with computers and understand and interpret standard statistical findings 
Goal-oriented 
Excellent skills in communication and presentation 
Experience in delivering client-focused solutions and in creating long-lasting relationships 
Matric, re5, fais credits

The Team Lead:  
External Sales is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:  

•	Owning & Deliver on all performance targets for the allocated portfolio of External Sales activities (Full Team Accountability)  
•	Responsible for the coordinating of activities relating to collaborative opportunities with relationship banking and other business units unlocked by the Regional Manager External Sales 
•	Planning and coordinating general External Sales activities in the region and liaising with the central team to do this effectively – aligning with both regional and central team business objectives and insights.   
•	Collaborate with Regional Manager External Sales to create and maintain relationships in relevance to WPB Agreement management, to ensure sustainability in WPB penetration and identification of continuous marketing avenues 
•	Identifying opportunities and represent Absa on external sales engagements within assigned areas e.g. workplace banking groups, public forums, major events and festivals, etc.   
•	Improving overall Absa performance through the identification of sales, cross sell opportunities and active engagement and partnership with colleagues (branches, across BU, region etc.) to deliver against these  
•	Actively building networks and relationships within the assigned area that supports lead generation, citizenship and Absa visibility across the region 
•	Managing Team performance across other identified and potential External Sales markets as defined by the Physical Channels strategy. 
•	Together with the Regional Manager External Sales, responsible to monitor and manage individual team member performance and activities 

Key accountabilities	 
Customer and Stakeholder Management 
•	Support a well-integrated and aligned Sales, acquisition and retention program in order to focus on optimal value creation through the effective and efficient implementation and management of the Physical Channels External Sales strategy.  
•	Monitor and coordinate all External Sales specific customer initiatives, i.e. Customer Bank Days, Wellness Days, AFE, customer education, in the Region and provide trends & reports to the Regional Physical Channels leadership team.  
•	Oversee all activities centred on the achievement and enablement of excellent customer experiences within the External Sale context. Ensure that these are co-ordinated, i.e. Treating Customers Fairly, NPS, Customer Care Process, Customer Education and Training, etc. by ensuring that there is a clearly defined customer service action plan.  
•	Working collaboratively with the marketing and sponsorship teams leveraging marketing assets effectively to deliver events that align to our customer, sales and service goals across the business.  
•	Initiate, develop and maintain sound business relationships with key external business and corporate stakeholders in order to improve external business acquisition and generate additional opportunities for the bank – outside of our existing business and corporate banking base.   
Business Growth and Financial Performance 
•	Together with the Regional Manager External Sales, Translate the Regional targets and agree individual annual and monthly targets with direct reports for business growth, penetration, products, value added and cross-sell products.  
•	Ensure the achievement of agreed Regional Business Growth targets and objectives per the holistic External Sales and Physical Channel Scorecard. 
•	Identify and initiate business development activities to enable External Sales to achieve business growth targets.  
•	Ensure the effective growth of Primary Account holders in alignment to agreed targets and local opportunities.  
•	Develop, implement and drive appropriate strategies and campaigns to ensure timely performance gap closures.  
Operations Risk and Regulatory Management 
•	Ensure the mitigation and management of all External Sales related operational and business risks, and that processes are adhered to in compliance with all Absa's policies and procedures at all times. 
•	Ensure that the team meet all regulatory (compliance/other) requirements in all external sales delivery activities i.e. all colleagues have the relevant FAIS/Proficiency levels and other required qualifications before deployment into the field.  
•	Ensure the attainment of a "Green/ Satisfactory Audit” for the Business Unit at all times.  
•	Ensure that the Customer Complaints Process (CCP) is well managed within agreed timelines with no overdue or outstanding issues outside of SLA / governance.  
•	Ensure effective BCM/resilience measures are in place at all times.  
•	Out of governance operational and/or conduct risks need to be effectively managed and corrected within agreed and set timelines.   
•	Ensure that all External Sales tools are optimally managed by colleagues; this includes the need for systems to be updated, operational and fully deployed and aligned at all times.  
•	Ensure that all allocated assets are well managed, clean and available for deployment and that related asset registers are 100% up-to-date.  
•	Compile and present Regional reports related to sales performance, marketing, training and customer engagement to Head-Office and any other management area as directed by the Regional Manager  
People Management & Development 
•	Ensure all colleagues have contracted Performance and Development Plans and that the related processes, conversations and timelines are implemented and embedded as required.   
•	Lead, mentor, coach, motivate and develop the team into a High-performance, disciplined and professional unit, embedding the ‘New Ways of Work’ Sales Disciplines 
•	Keep updated on all regulatory requirements and changes and drive own behavior and external team awareness accordingly (i.e. not tick the box, but active behavior change & delivery) through aligned sales activity, sales and service reporting and migration planning 
	Education and experience required 
•	A Business related Bachelor’s degree or equivalent NQF level 6 qualification, recognized by the FSB for FAIS purposes, as a minimum  qualification   
•	Three(3) years (Technical/Managerial) experience 

Knowledge and skills: 
•	Sales, Sponsorship & Campaign Management  
•	Regulatory (including legal, risk and compliance at sales level)  
•	Commercial Acumen  
•	Financial Acumen  
•	Customer  
•	Competitor analysis and insights   
•	Financial Services (banking)  
•	Technology & Digital (Savvyness, awareness etc.) 
Competencies: 
•	Deciding and initiating action 
•	Learning and researching  
•	Entrepreneurial and commercial thinking 
•	Relating and networking  
•	Adapting and responding to change 
•	Persuading and influencing  
•	Creating and innovating 

Mental and Environmental demands 
Special work requirements	 
Travel extensively across geographic area 
Most complex decision that can be taken without referral to 
the manager	 
Short Term Solutions/Problem solving with Regional External Sales Manager

Team Leader: External Sales

About the job 
We are currently looking for Sales Agents to sell Transactional Banking products for one of our clients. 

Job description: 

To proactively acquire new business from existing and new customers, ensuring that revenue growth required for Transactional Product Sales is achieved.Cold Calling new clientsSetting up sales days at companies, schools and tertiary institutions.Retain and support existing clients. 
Qualifications: 

Have the appropriate FAIS accreditation for providing intermediary services for related products within the Transactional Product Sales portfolio.Must have completed one of the Qualifications listed on the FSB recognized list as well as the RE 5 examination.
 
Experience: 

In a sales environment, preferably in Business and Commercial Banking as well as have relevant experience in respect of the FAIS product subcategories applicable to this role

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