About the Role 
We are seeking an experienced and forward-thinking People Change Lead to support the Cards & Payments value stream within a leading banking environment. The ideal candidate will be a Prosci Certified Change Practitioner, with deep expertise in people change management and a strong understanding of the banking sector, particularly across payments, cards, or related areas. 

This role will lead the people side of strategic change initiatives, ensuring successful adoption and sustained transformation across impacted teams. You will work closely with delivery, compliance, and transformation teams to embed change in line with risk and compliance frameworks, while operating within an Agile execution and portfolio delivery environment. 

Key Responsibilities 
• Lead the end-to-end people change strategy across Cards & Payments initiatives, ensuring alignment with enterprise-wide strategic change and business transformation goals. 
• Apply Prosci-based change management methodologies to support the adoption of new systems, processes, operating models, and behaviors. 
• Collaborate with Program and Portfolio Delivery teams to integrate change management activities into Agile delivery cycles and governance structures. 
• Identify and manage change impacts, assess change readiness, and design tailored interventions to support stakeholders through transition. 
• Work closely with Risk and Compliance teams to ensure change activities align with regulatory and internal policy requirements. 
• Deliver effective stakeholder engagement and communication strategies to drive awareness, alignment, and adoption. 
• Develop training and reinforcement plans in collaboration with business SMEs, L&D, and HR functions. 
• Identify resistance and develop mitigation plans to remove barriers to change adoption. 
• Track change success metrics and conduct post-implementation reviews to evaluate adoption and embedment. 
• Contribute to the evolution of change capability and practices across the transformation portfolio. 

Required Qualifications & Experience 
• Prosci Certified Change Practitioner (or equivalent recognized certification). 
• Minimum 8 years’ experience in people change management within complex, project-led environments. 
• Deep understanding of banking and financial services, especially in payments, cards, or transaction banking. 
• Strong working knowledge of risk and compliance frameworks, including regulatory and operational risk considerations. 
• Demonstrated experience supporting Agile portfolio delivery and participating in cross functional transformation programs. 
• Proven capability in delivering strategic change initiatives involving complex stakeholder ecosystems. 
• Excellent communication and facilitation skills, with a track record of influencing at all levels. 
• Strong active listening, problem-solving, and root cause identification capabilities. 
• Ability to work in dynamic, fast-paced environments with multiple concurrent change initiatives. Preferred Attributes 
• Experience with enterprise-wide change programs in a regulated financial services environment. 
• Ability to bridge the gap between business needs, compliance obligations, and change adoption. 
• Adept at navigating ambiguity and driving clarity in evolving delivery landscapes. 
• High level of emotional intelligence and resilience.

Human resources officer

People Change Lead

Job Description 
•	The facilitation of change management activities for projects so as to ensure minimum resistance or disruption to implementation and maximum commitment and buy-in to the benefits of the project/initiatives and the implementation plans 
•	To be accountable for creating and implementing change management strategies and plans that maximise employee adoption. 
•	To drive faster change implementation, increased strategic understanding and operational productivity. 
•	Providing strategic direction, tactical and operational implementation on Change management activities at an organizational transformation level and projects.   

Key accountabilities 
•	Develop a change management strategy and plan for the specific project in alignment with the project implementation plan. 
•	Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required. 
•	Identify, analyse, prepare risk mitigation tactics. 
•	Drive deliverables for the effective implementation of the change management framework and strategies.  
•	Develop communication strategy and approach. 
•	Develop, support and contribute towards training interventions.  
•	Support and engage leaders with change methodologies. 
•	Integrate change management activities into project plans.  
•	Manage stakeholders across the BU and within Group where appropriate. 
•	Define and measure success metrics and monitor change progress. 
•	Driving the change adoption for relevant stakeholders and end users  

Competencies 
•	Intimate knowledge of Change Management frameworks, practises and strategies. 
•	Understanding of the Financial Services and Insurance legislation and regulations 
•	Knowledge of people and project engagement lifecycle  
•	Knowledge of employee engagement and experience management practices 
•	Understanding of employee behaviour, specifically relating to financial services 
•	Understanding of business management processes, policies, practices and metrics 

Skills and Behavioural Attributes  

•	Ability to clearly articulate messages to a variety of audiences.  
•	Accurately and clearly communicates information by verbal and written means 
•	Ability to establish and maintain strong relationships. 
•	Initiates and maintains a people network to facilitate the sharing of information to be used for realising benefits.    
•	Flexible and adaptable; able to work in ambiguous situations.  
•	Resilient and tenacious with a propensity to persevere.  
•	Forward looking with a holistic approach.  
•	Organized with a natural inclination for planning strategy and tactics.  
•	Problem solving and root cause identification skills.  
•	Acute business acumen and understanding of organizational issues and challenges.  
•	Formulates action plans and accountabilities 
•	Ensures that necessary systems and processes are in place to realise effective change outcomes 
•	Implements pro-active measures and feedback processes both upward and downward. 
•	Takes care of both small and large details of the action plan 

Experience  
•	Experience in managing change in a large corporate business environment 
. 
Qualifications 
•	Preferred Education - B Degree & Hons in field of Human Sciences, Post-graduate Diploma in Business Administration 
•	Preferred Experience - 4 – 8 years in people change management domain in a project environment 
•	A solid understanding of how people go through a change and the change process. 
•	Experience and knowledge of change management principles and methodologies. 
•	Good understanding of and experience with project management approaches, tools and phases of the project lifecycle.  
•	Exceptional communication skills – both written and verbal.  
•	Able to work effectively at all levels in an organization.  
•	Excellent active listening skills.  
•	Problem solving and root cause identification skills.

Project manager

Change Manager

Role Overview 
We are seeking a Salesforce Solutions Architect with deep expertise in both Salesforce technologies and governance frameworks to lead enterprise-wide CRM initiatives within our banking ecosystem. You will be responsible for designing secure, scalable, and compliant Salesforce solutions, while also establishing and enforcing governance practices across multiple Salesforce orgs and projects. This role is key to our digital transformation strategy and customer-centric banking services. 

Key Responsibilities 
Solution Architecture & Delivery 
Design and deliver end-to-end Salesforce solutions leveraging Financial Services Cloud, Sales Cloud, Service Cloud, and other Salesforce products. 
Translate business and regulatory requirements into scalable, secure, and maintainable technical solutions. 
Lead solution design sessions and establish architectural best practices for multi-cloud Salesforce environments. 
Ensure architecture aligns with business goals, technical standards, and IT roadmaps. 
Governance & Compliance 
Establish and maintain Salesforce governance frameworks including: 
Data governance: Data classification, data lifecycle management, metadata standards, and master data management. 
Security governance: Org-wide defaults, role hierarchies, profiles, permission sets, and encryption strategies. 
Integration governance: API lifecycle, throttling, versioning, and monitoring policies. 
Change and release governance: Set up CI/CD pipelines, sandbox strategies, code review standards, and deployment policies using tools like Copado, Gearset, or AutoRABIT. 
Org governance: Multi-org strategy, environment management, and sandbox policies. 
Collaborate with data privacy and compliance teams to ensure alignment with banking regulations (e.g. GDPR, PCI DSS, SOX, Basel III). 
Maintain alignment with architectural review boards and change control boards (CCBs). 
Stakeholder & Team Leadership 
Act as the Salesforce subject matter expert (SME) for internal teams and external partners. 
Engage with business, risk, compliance, legal, and audit teams to ensure all Salesforce solutions meet internal control standards. 
Mentor developers, admins, and other architects in governance-aligned solution design. 
Integration & Platform Management 
Design robust integrations between Salesforce and core banking platforms, data lakes, customer channels, and third-party systems using middleware (e.g., MuleSoft, Kafka). 
Oversee platform scalability, performance tuning, and monitoring. 

Required Experience & Skills 
8+ years of Salesforce experience, with 3+ years in an architecture role, ideally in banking or financial services 
Proven experience implementing and governing Salesforce Financial Services Cloud. 
Demonstrated leadership in Salesforce data, security, and platform governance in a regulated environment. 
Experience with CI/CD, DevOps tools, and multi-cloud governance. 
Familiarity with core banking systems, compliance regulations (e.g. GDPR, SOC2, FFIEC), and risk management processes. 
Excellent stakeholder communication and governance enforcement skills. 

Required Salesforce Certifications 
Salesforce Certified Application Architect (or System Architect) 
Salesforce Certified Platform Developer I 
Salesforce Certified Integration Architecture Designer 
Salesforce Certified Data Architecture and Management Designer 
Salesforce Certified Sharing & Visibility Architect 
Salesforce Certified Financial Services Cloud Accredited Professional (preferred) 
Salesforce Certified Technical Architect (CTA) (highly desirable but not mandatory) 

Preferred Qualifications 
Experience implementing Center of Excellence (CoE) for Salesforce governance. 
Knowledge of IT governance frameworks such as COBIT, TOGAF, or ITIL. 
Understanding of Salesforce DevOps Center or third-party deployment tools. 
Experience with Salesforce Shield, Event Monitoring, and auditing tools.

Ict system architect

Salesforce Solutions Architect

Job Summary: 
We are seeking a highly skilled Business Analyst with a strong background in Agile delivery frameworks and experience working on large-scale system integration projects within the banking or financial services sector. The ideal candidate will work closely with cross-functional teams, including business stakeholders, product owners, solution architects, and development teams to ensure seamless integration and alignment with business goals. 
________________________________________ 
Key Responsibilities: 
•	Elicit, document, and manage business, functional, and non-functional requirements from stakeholders using Agile techniques (e.g., user stories, epics, acceptance criteria). 
•	Act as a liaison between business units and technical teams to facilitate communication and understanding. 
•	Lead requirements gathering sessions, stakeholder interviews, and workshops. 
•	Analyze existing systems and processes to identify integration points, dependencies, and optimization opportunities. 
•	Translate business needs into detailed user stories and ensure alignment with Agile product backlogs. 
•	Collaborate with architects and developers to design end-to-end integration solutions across internal systems and third-party platforms. 
•	Participate in Agile ceremonies: sprint planning, reviews, retrospectives, and daily stand-ups. 
•	Work with QA teams to ensure test coverage aligns with business requirements; assist with UAT coordination. 
•	Support project management activities such as status reporting, risk/issue tracking, and stakeholder communication. 
•	Ensure solutions comply with banking regulations, data privacy, and security standards. 
________________________________________ 
Required Skills & Experience: 
•	5+ years of experience as a Business Analyst in banking or financial services. 
•	Proven experience in Agile environments (Scrum, SAFe, or Kanban). 
•	Demonstrated experience with large-scale system integration projects, including API, middleware, or core banking system integrations. 
•	Strong understanding of banking operations, such as payments, lending, onboarding, KYC/AML, or regulatory reporting. 
•	Proficient in tools such as JIRA, Confluence, Visio, Figma, or BPMN modeling tools. 
•	Ability to write clear and concise user stories with well-defined acceptance criteria. 
•	Excellent communication and stakeholder management skills across business and technical domains. 
•	Analytical thinker with attention to detail and a proactive problem-solving mindset. 
________________________________________ 
Preferred Qualifications: 
•	Experience with core banking systems (e.g.,Temenos, Finacle, Flexcube) or CRM/ERP platforms. 
•	Exposure to Cloud-based integrations (AWS, Azure) or microservices architecture. 
•	Familiarity with regulatory compliance standards (e.g., PSD2, GDPR, Basel, etc.). 
•	Agile certifications (e.g., Certified Scrum Product Owner (CSPO), SAFe Agilist, IIBA-AAC). 
•	Bachelor’s degree in Business, Finance, Computer Science, or a related field. 
________________________________________ 
What We Offer: 
•	Competitive salary and performance-based bonuses 
•	Hybrid or flexible working environment 
•	Opportunity to work on high-impact digital transformation initiatives 
•	Exposure to cutting-edge technologies and banking platforms 
•	Collaborative and inclusive team culture

Business analyst

Business Analyst

We are seeking a highly skilled Senior COBOL Developer to join our team. This role is ideal  
for a seasoned mainframe professional with hands-on experience in COBOL. You will be  
responsible for maintaining, enhancing, and modernizing critical banking applications, ensuring  
seamless operations and high performance across the bank's mainframe environment. 
Key Responsibilities: 
• Design, develop, test, and maintain high-performance COBOL applications within a  
complex banking environment. 
• Write and optimize JCL scripts and Easytrieve reports to support batch processing and  
reporting needs. 
• Work with ISPW for version control and deployment within the mainframe development  
lifecycle. 
• Design and maintain IMS databases and DB2 objects to support transactional and batch  
systems. 
• Integrate legacy systems with API services to enable interoperability with modern  
platforms. 
• Troubleshoot and resolve production incidents, ensuring root cause analysis and  
permanent fixes are implemented. 
• Participate in technical design and code reviews, ensuring adherence to best practices and  
bank policies. 
• Collaborate with cross-functional teams including Business Analysts, QA, DevOps, and  
Infrastructure teams. 
• Create and maintain system documentation, technical specifications, and operational  
procedures. 
Compliance & Risk Responsibilities: 
• Ensure that all activities and duties are carried out in full compliance with regulatory  
requirements, the Enterprise-Wide Risk Management Framework, and internal  
Policy Standards. 
• Maintain awareness of and manage risks and risk events (incidents) relevant to the role. 
• Support audit and compliance reviews as needed, and implement necessary actions to  
address findings. 
Required Skills & Experience: 
o COBOL 
o JCL 
o Easytrieve 
o ISPW 
o IMS (Information Management System) 
o DB2 
o API services (REST/SOAP integration with mainframe applications) 
• Deep understanding of banking systems, financial transactions, and batch processing. 
• Strong problem-solving skills and the ability to work independently in a fast-paced  
environment. 
• Excellent verbal and written communication skills. 
• Experience working in a highly regulated financial environment is a strong advantage.

Other

Cobol Developer

Project Overview: 

We are seeking an experienced Senior Java Developer to join their dynamic team. The ideal candidate will be responsible for full-stack development in a modern microservices-based architecture. You must be comfortable working across both backend and frontend, delivering secure, scalable, and cloud-native applications. 

Key Responsibilities: 

Design, develop, and maintain enterprise-grade applications using Java and Spring Boot. 

Implement robust and scalable REST & SOAP APIs. 

Develop responsive front-end components using Angular (PrimeNG). 

Deploy and manage containerized applications using Docker and Kubernetes. 

Integrate with relational databases such as PostgreSQL. 

Work with messaging platforms like Kafka and ActiveMQ for distributed communication. 

Implement authentication/authorization flows using Keycloak. 

Develop and configure workflow engines (Flowable or Activiti). 

Contribute to CI/CD pipelines using tools like GitHub Actions and Jenkins. 

Work within an Agile team, actively participating in sprint planning, reviews, and retrospectives. 

Collaborate with DevOps, QA, and other engineering teams to ensure high-quality delivery. 

Must-Have Technical Skills: 

✅ Java (8 or higher) 

✅ Spring Boot 

✅ Angular with PrimeNG 

✅ Docker & Kubernetes 

✅ PostgreSQL 

✅ AWS (Cloud-native development/deployment) 

✅ Keycloak (Identity and Access Management) 

✅ Kafka and/or ActiveMQ 

✅ REST & SOAP API Development 

✅ Flowable or Activiti Workflow Engines 

✅ CI/CD (GitHub Actions, Jenkins) 

Soft Skills: 

Strong problem-solving and analytical skills. 

Excellent communication and collaboration in cross-functional teams. 

Proactive, self-motivated, and comfortable working in Agile/Scrum environments. 

Nice to Have: 

Exposure to other cloud providers (Azure, GCP) 

Experience with performance tuning and monitoring tools 

Knowledge of banking or financial services domain

Software developer

Senior Java Developer

Job Purpose: 
The FAIS Consultant is responsible for supporting the organization’s compliance with the Financial Advisory and Intermediary Services (FAIS) Act, including related legislation, regulatory frameworks, and internal compliance policies. The role ensures that all representatives, key individuals, and business units operate within the scope of FAIS requirements through effective monitoring, advice, training, and reporting. 
________________________________________ 
Key Responsibilities: 
1. FAIS Compliance Support 
•	Assist in the implementation, monitoring, and maintenance of the FAIS compliance framework. 
•	Support the FAIS Compliance Officer with the registration, licensing, and debarment processes of representatives and key individuals. 
2. Advisory and Guidance 
•	Provide advice to business units on FAIS-related queries, including fit and proper requirements, disclosure obligations, and product categorization. 
•	Interpret FAIS legislation and communicate practical implications for business operations. 
•	Assist with FAIS-related audits and prepare documentation for regulatory inspections. 
3. Training and Awareness 
•	Support the design and delivery of FAIS compliance training to FAIS impacted Staff.  
•	Promote awareness of FAIS obligations, updates, and industry changes. 
•	Conduct induction sessions for new representatives on FAIS responsibilities. 
4. Monitoring and Reporting 
•	Conduct periodic FAIS monitoring reviews and report findings to the Compliance Officer. 
•	Identify potential breaches, escalate concerns, and assist with remedial action plans. 
•	Prepare FAIS-related management reports and dashboards for internal governance forums. 
5. Regulatory Liaison 
•	Keep abreast of regulatory developments, updates, and guidance notes affecting FAIS compliance and assist with performing gap analysis and preparation of implementation of Omni CBR and COFI.  
________________________________________ 
Qualifications and Experience: 
•	Bachelor’s degree in Law, Compliance, Risk Management, or Financial Services. 
•	Minimum 2–4 years’ experience in FAIS compliance or a financial services regulatory environment. 
•	Sound knowledge of the FAIS Act, FICA, COFI Bill, and other relevant legislation. 
•	Experience with representative and KI registration, FAIS monitoring, or CPD tracking systems is advantageous. 
________________________________________ 
Skills and Competencies: 
•	Strong understanding of FAIS fit and proper requirements. 
•	Excellent analytical and problem-solving skills. 
•	Strong written and verbal communication abilities. 
•	Detail-oriented with high standards of accuracy. 
•	Ability to manage multiple priorities and meet deadlines. 
•	Proficiency in MS Office (Excel, Word, PowerPoint) and compliance systems. 
•	Ethical conduct and professional integrity.

FAIS Consultant

Job description 

Overall job purpose	Provide specialised Source to Pay support services to Absa stakeholders through expert problem-solving, compliance with policies and regulations, risk management, and ongoing process improvement in the following key process areas. 

•	Third Party (TP) onboarding, screening, and risk assessments (including anti-bribery, anti-corruption, and anti-money laundering policies and standards) 
•	Contract lifecycle management 
•	Catalogue management 
•	Inventory management 
•	Requisition review and verification - Central Request Management (CRA) oversight and control 
•	Purchase orders and goods receipts / service acknowledgements 
•	Sanction careening and Invoice verification 
•	Master data management and quality assurance (Third Party, Supplier Catalogues, Commodity codes, Business hierarchies, etc) 
•	Process optimisation and documentation, system enhancements and testing 
Key accountabilities	Risk Assessment and Due Diligence Support (CRA) 
•	Third Party due diligence processing (Coupa Risk Assess) 
•	Offer feedback on assessments regarding due diligence results to Absa requesters and those managing relationships. 
•	Updates on screening inquiries and status. 
•	Analysis and remediation of Third Party data quality. 
•	Track incident trends and recommend process, control, and application improvements. 
•	Support business effectiveness with reports, dashboards, and data-driven analytics. 

Procure to Pay Review and Approvals (P2P) 
•	Review and approve purchase requisitions in accordance with the Group Procurement Policy and Standards. (Central Request Manager) 
•	Review and approve purchase supplier information updates (SIM forms) in accordance with the Group Procurement Policy and Standards. (Procurement Operations) 
•	Update category contract workflow information as and when required. 
•	Support and maintain procurement catalogues updates. 
•	Process sanction screenings and approvals for “One Time Supplier” invoices. 
•	Review and maintain procurement relevant access requests (Africa Access and RSAM) 
•	Support Internal and External Audit with data analysis and reporting. 

Support to Absa customers, Business Units, and Third Parties 
•	Review the procurement system landscape, data integration, and connections to related upstream and downstream areas. 
•	Provide information on standard processes and governance throughout the Source to Pay (S2P) value chain. 
•	Identify, implement, and maintain process improvements across the S2P value chain. 
•	Monitor and help maintain data quality in accordance with established policies and standards for governance and compliance. 
•	Manage incidents and requests based on service-level agreements. 
•	Assist third-party service providers with application and process-related support. 
•	Update and maintain templates and forms to reflect compliance and regulatory requirements. 


Role/person specification 

Preferred Education	Relevant qualifications and certifications (i.e., Procurement (CIPS) / Logistics / Supply Chain, Technology (SAP/ Coupa) NQF level 4 and above  
Diploma in Risk Management/ Sourcing/ Project Management, and or Supply Chain related qualification 

Preferred Experience	•	5 years of related experience in: 
Source-to-Pay processing 
Procurement solution support (SAP, Coupa) 
Supply chain data management 
First line customer support and enablement 
Third Party due diligence and risk management 

Knowledge and Skills	•	Customer orientated 
•	Ability to work under pressure 
•	Analytic mindset 
•	Strong focus on process and data quality  
•	Excellent communications skills with a high proficiency in English (written and spoken)

Purchaser

Procurement Administrator

Purpose: 
The Scrum master will be the facilitator for a product development team that uses scrum/agile as the 
development methodology. The scrum master will lead a team that ensures self-organisation and the ability to 
make changes quickly. The role will ensure that agile principles and concept are adhered to ensure effective 
preparation of the product backlog, sprint backlog and burn down charts. 

Education and Experience Required 
• Must have 3-5 years of agile practitioner experience. 
• Must have 3-5 years of experience as Scrum Master. 
• Knowledge or experience of other methodologies like RUP, Kanban etc. 
• Excellent communication skills in English in written and spoken form 
• At least 3 years’ experience working in an agile environment, preferably in a 
• variety of situations 
Knowledge & Skills: (Maximum of 6) 
• Prior background of application development using Java and web applications. 
• Experience in the delivery of multiple Application Development Projects from 
• strategy through to deployment. 
• Proven track record in Scrum Master role, 
• Understanding of other development methodologies like RUP. 
• Expert level skills in a relevant programming language(s) and relevant design 
• techniques. 
• A logical, analytical approach to problem solving and close attention to detail. 
• Experience in the financial industry delivering & supporting financial applications 
Competencies: (Maximum of 8 competencies) 
• Working with people 


In addition, the candidate should posses the following: 
-Must have experience in running Technical projects 
-Must be knowledgeable in Agile or Hybrid project execution 
-Experience with running finance related projects and knowledge of robotics process automation and AI will be advantageous

Scrum Master

Job Summary: 
We are seeking a dynamic and client-focused Client Relationship Officer to join our team supporting our Digital Trading Platforms. The ideal candidate will have a strong background in the banking industry, with proven experience in client services, CRM systems, KYC/onboarding, and a solid understanding of trading products and services. You will serve as the primary point of contact for our retail and high-net-worth clients using the bank’s digital trading services, ensuring a seamless onboarding experience, high-quality service delivery, and proactive client relationship management. 
________________________________________ 
Key Responsibilities: 
•	Serve as the main liaison for clients using digital trading platforms, ensuring timely and professional handling of inquiries and requests. 
•	Support client onboarding and due diligence processes in compliance with KYC, AML, and regulatory requirements. 
•	Maintain up-to-date client records and interactions in CRM systems, ensuring accurate data for relationship tracking and reporting. 
•	Educate clients on the use of the bank’s digital trading tools, platforms, and account features. 
•	Collaborate with internal teams including Compliance, Operations, IT, and Product to resolve client issues and enhance service delivery. 
•	Monitor client activity and engagement, identify opportunities to deepen relationships or provide tailored solutions. 
•	Provide client feedback to product teams for ongoing improvement of digital trading services. 
•	Stay updated on market trends, trading platforms, and regulatory developments to better serve clients. 
________________________________________ 
Qualifications: 
•	Bachelor’s degree in Finance, Business Administration, or related field. 
•	Minimum 3–5 years of experience in the banking or financial services industry, preferably in client-facing roles. 
•	Solid understanding of banking products, CRM systems (e.g., Salesforce, Oracle), and KYC/onboarding processes. 
•	Experience supporting digital platforms and familiarity with trading/investment products is highly desirable. 
•	Excellent communication and interpersonal skills with a client-first mindset. 
•	Detail-oriented with strong organizational and problem-solving skills. 
•	Ability to work in a fast-paced, digital-first environment with cross-functional teams. 
________________________________________ 
Preferred Skills: 
•	FINRA/financial markets certification is a plus. 
•	Experience in digital transformation initiatives within financial services. 
•	Knowledge of equities, fixed income, mutual funds, and trading lifecycle is a strong advantage.

Client relations manager

Client Relationship Officer

This position calls for an individual who is highly proficient in managing mailboxes, ensuring that authorizations and bulk authorizations are approved promptly. The role also involves assisting with invoice queries and performing any necessary administrative duties to manage designated mailboxes efficiently. 

Moreover, the successful candidate will be responsible for ensuring that approvals are completed and feedback is provided to dealers.  

This role is vital in alleviating the pressure from our team members, especially when it comes to bulk job approvals. 

Here is a summary of the job description: 

The candidate will provide assistance and support related to operations administration and services to clients and the Maintenance team.  

The goal is to achieve predefined targets by executing specific objectives. 

1. Administrative and operations support: Offer administrative and operations support according to standard operating procedures and assist the team with statistics and rosters. 
2. Ad Hoc duties: Provide ongoing support to customers and the team as needed. 
3. Loading Quotes: Load justified approvals by clients. 
4. Invoicing: Assist the Maintenance team with halfkey invoices. 
5. Rentals: Load and approve car rentals. 
6. Assistance to Call Centre: Support the team by taking calls for minor authorization approvals as required

Food safety inspector

Specialist Quality Controller

Job Title: Data Management Analyst (Microsoft 365 Focus) 
Job Summary 
We are seeking a skilled and proactive Data Management & Compliance Analyst with a strong focus on the Microsoft 365 ecosystem. This role is responsible for ensuring effective data governance, compliance, and reporting across Microsoft 365 services. The ideal candidate will have a solid foundation in data protection, automation, and reporting, with hands-on experience in Microsoft technologies such as SharePoint, Teams and Power BI. 
Key Responsibilities 
Data Governance & Compliance 
- Implement and manage data classification, labeling, and retention policies across Microsoft 365 workloads. 
- Configure sensitivity labels and encryption policies to ensure secure data handling. 
- Monitor and analyze audit logs using Microsoft 365 Unified Audit Log and Activity Explorer. 
- Support eDiscovery and compliance boundary configurations within Microsoft Teams and SharePoint. 
Microsoft 365 Administration 
- Manage SharePoint Online site collections, document libraries, and sharing settings. 
- Administer Teams architecture and external sharing controls. 
- Collaborate with stakeholders to ensure alignment with organizational data protection policies. 
Automation & Scripting 
- Develop PowerShell scripts for policy deployment, audit log extraction, access reviews, and automated reporting. 
- Utilize Microsoft Graph API for advanced automation and integration across Microsoft 365 services. 
Reporting & Analysis 
- Build and maintain dashboards using Power BI and QlikView to support compliance and operational reporting. 
- Use advanced Excel functions for data analysis and reporting. 
- Provide insights and recommendations based on data trends and compliance metrics. 
Qualifications & Experience 
- 3–5 years of experience in Microsoft 365 administration, data governance, or compliance. 
- Proficiency in PowerShell scripting and Microsoft Graph API. 
- Experience with Microsoft Purview and Information Protection tools. 
- Strong analytical and reporting skills using Power BI and Excel. 
- Exposure to cloud platforms such as Azure or AWS is a plus. 
- Relevant certifications (e.g., MS-500, SC-200, SC-300) are advantageous. 
Key Competencies 
- Strong attention to detail and analytical thinking. 
- Excellent communication and documentation skills. 
- Ability to work independently and collaboratively across teams. 
- Passion for data integrity, security, and continuous improvement.

Data analyst

Data Management Analyst

Test Engineer – JMeter (Intermediate Level) 

Job Purpose: 
To design, develop, and execute performance testing solutions for the bank’s APIs, mobile and web applications, ensuring that critical customer transactions (logins, fund transfers, bill payments, balance inquiries, notifications etc.) meet defined performance, scalability, and reliability benchmarks.  

Key Responsibilities: 
•	Develop, maintain, and execute performance test scripts using Apache JMeter for the bank’s APIs, mobile and web applications. 
•	Design load models and scenarios based on real-world banking transactions (e.g., concurrent logins, high-value transfers, peak bill-payment cycles). 
•	Conduct load, stress, spike, endurance, and scalability testing on core banking services and APIs. 
•	Collaborate with architects and developers to understand system architecture, APIs, backend services, and integrations (payments, notification services, core banking). 
•	Set up and manage performance test environments in coordination with DevOps and Infrastructure teams. 
•	Monitor and analyze system KPIs (application server, database, network, mobile API latency, transaction throughput). 
•	Identify and document performance bottlenecks (slow DB queries, API timeouts, session handling issues, mobile response delays). 
•	Provide tuning recommendations to development and operations teams. 
•	Integrate performance testing into CI/CD pipelines for continuous quality validation. 
•	Prepare and present test reports, performance trends, and SLA compliance metrics to technical and business stakeholders. 

Skills & Competencies: 
Technical Skills: 
•	Hands-on experience with Apache JMeter for mobile & web app performance testing. 
•	Strong understanding of mobile app API performance testing (REST/JSON, SOAP/XML). 
•	Knowledge of banking workflows (logins, fund transfers, card transactions, bill payments, authentication flows). 
•	Familiarity with mobile app traffic capture and correlation (e.g., using Charles Proxy, Fiddler, or Wireshark). 
•	Knowledge of SQL for database performance analysis. 
•	Understanding of middleware and backend systems (message queues, APIs, authentication services, payment gateways). 
•	Familiarity with monitoring tools (NewRelick , Grafana, Dynatrace, AppDynamics, Prometheus, etc). 
•	Ability to configure and execute distributed load tests. 
•	Scripting/programming basics in Java, Groovy, or Python for JMeter enhancements. 
•	Experience with CI/CD tools (Jenkins, GitLab CI, Azure DevOps). 
Soft Skills: 
•	Strong analytical and problem-solving abilities. 
•	Ability to work within Agile/DevOps teams. 
•	Good communication and reporting skills. 
•	Strong attention to detail and ability to simulate real-world user journeys. 

Qualifications & Experience: 
•	Bachelor’s degree in Computer Science, Software Engineering, or related field. 
•	3–5 years of experience in performance testing, with at least 2 years in JMeter. 
•	Prior experience in banking, fintech, or financial applications is highly advantageous. 
•	Exposure to mobile application performance testing (iOS/Android). 
•	Cloud performance testing (AWS, Azure, GCP) is a plus. 
•	Performance testing certifications are desirable. 

KPIs / Success Measures: 
•	Banking app meets defined SLAs (response time, throughput, error rate). 
•	No major performance issues in production during peak load periods (month-end, payroll days, Black Friday sales, etc.). 
•	Performance testing integrated into DevOps pipelines with automated execution. 
•	Detailed, actionable performance reports and tuning insights delivered to stakeholders. 
•	Improved customer experience through faster and more reliable mobile/web transactions.

Quality engineer

QA Engineer

About the Role 

We are seeking a detail-oriented and highly motivated QA Engineer to join our development team. The QA Engineer will be responsible for ensuring the quality and stability of our software products through manual and automated testing. You will work closely with developers, product managers, and other stakeholders to define and validate software requirements, detect defects, and improve software reliability. 

Key Responsibilities 

Design, develop, and execute test plans and test cases (manual and automated). 

Collaborate with developers and product managers to understand requirements and acceptance criteria. 

Perform functional, regression, integration, performance, and security testing. 

Identify, record, document thoroughly, and track bugs using appropriate tools (e.g., JIRA, Bugzilla). 

Maintain and enhance test automation frameworks. 

Participate in code reviews and provide feedback on testability. 

Report on quality metrics and contribute to continuous improvement initiatives. 

Ensure compliance with QA standards and best practices throughout the SDLC. 

Required Qualifications 

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). 

2+ years of experience in software QA engineering. 

Solid understanding of QA methodologies, tools, and processes. 

Experience in writing clear, concise, and comprehensive test plans and cases. 

Proficiency in one or more test automation tools (e.g., Selenium, Cypress, Playwright). 

Experience with API testing tools (e.g., Postman, REST Assured). 

Familiarity with CI/CD pipelines and tools like Jenkins, GitLab CI, or CircleCI. 

Knowledge of scripting languages (e.g., Python, JavaScript, Shell). 

Preferred Qualifications 

Experience in Agile/Scrum development processes. 

ISTQB or other QA certifications. 

Experience with performance testing tools (e.g., JMeter, LoadRunner). 

Knowledge of cloud platforms (e.g., AWS, Azure, GCP). 

Understanding of containerization (Docker, Kubernetes). 

Soft Skills 

Strong analytical and problem-solving skills. 

Excellent communication and collaboration abilities. 

High attention to detail. 

Ability to work independently and as part of a team.

As an AWS Cloud Engineer, you'd be responsible for designing, implementing, and maintaining cloud solutions on the Amazon Web Services (AWS) platform. 

Key responsibilities and skills 
1.	:Cloud Infrastructure Design: Designing scalable, fault-tolerant, and cost-effective AWS cloud architectures based on business requirements. This involves selecting appropriate AWS services, configuring networking, and optimizing resource utilization 
2.	.Infrastructure as Code (IaC): Leveraging tools like Terraform or AWS CloudFormation to automate the provisioning and management of AWS infrastructure. This ensures consistency, repeatability, and version control of infrastructure deployments 
3.	.Continuous Integration and Deployment (CI/CD): Implementing CI/CD pipelines using standard tools like Jenkins or AWS native CodePipeline, CodeBuild, and CodeDeploy to automate software delivery processes. This enables rapid and reliable application deployment on AWS 
4.	.Security and Compliance: Strong emphasis on implementing security best practices and compliance standards (such as GDPR, HIPAA, etc.) in AWS environments. This includes configuring IAM roles and policies, ensuring encryption, establishing network security, and setting up monitoring and logging mechanisms 
5.	.Monitoring and Optimization: Setting up monitoring and alerting systems using AWS CloudWatch, AWS Config, and third-party tools to monitor the health, performance, and cost of AWS resources. Optimizing resource utilization to improve performance and reduce costs 
6.	.High Availability and Disaster Recovery: Designing and implementing high-availability and disaster recovery strategies to ensure business continuity during outages or disasters. This may include leveraging AWS services such as AWS Backup or resource snapshots, as well as supporting multi-AZ and multi-region application designs 
7.	.Troubleshooting and Support: Diagnosing and resolving issues related to AWS infrastructure and applications. Providing technical support to development teams and stakeholders to ensure smooth operation of cloud services 
8.	.Automation and Scripting: Writing scripts and automation workflows using AWS SDKs, CLI, or programming languages like Python, Bash, PowerShell, or Typescript/Angular to streamline operations and improve efficiency 
9.	.Collaboration and Communication: Working closely with cross-functional teams including developers, DevOps engineers, architects, and project managers to deliver projects on time and within budget. Effective communication skills are essential for documenting designs, presenting solutions, and providing technical guidance 
10.	.Continuous Learning: Keeping abreast of the latest AWS services, features, best practices, and industry trends through self-learning, training programs, and AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) 
. 
Experience and Qualification 
•	At least 3 years’ experience with cloud services AWS and/or Azure - emphasis is on AWS security model, experience with Azure is an advantage. 
•	AWS or Azure certification 
•	Development skills (Python is an advantage), Automation, scripting, continuous integration, and continuous delivery. 
•	Cloud infrastructure management tools (IaC): preferrably Terraform or AWS CloudFormation. 
•	Proven problem-solving, technical troubleshooting, and performance-tuning. 
•	A good understanding of Linux, Networking, Docker, and Kubernetes is an advantage. 
•	Understanding of cloud security, cyber security fundamentals, and security automation.

Cloud engineer

AWS Cloud Engineer

Job Overview: 
We are seeking an experienced C# Developer for a contractor position based in Prague, available immediately and running until November 2025. The successful candidate will work primarily on ETL-related development, building scalable solutions in C# and integrating with AWS services. You will also be responsible for automating infrastructure using Terraform. 
While experience with ETL is a plus, it is not a strict requirement — we’re looking for someone who is eager to work in this area and can grow into it with support from the team. 
This is an exciting opportunity to join a collaborative group working on innovative and scalable financial data solutions. 
Key Responsibilities: 
•	Develop and maintain C# applications focused on data processing and transformation tasks. 
•	Contribute to ETL development — building and evolving pipelines that move and transform data across systems. 
•	Integrate applications with AWS services such as EC2, S3, Lambda, and others. 
•	Automate infrastructure provisioning using Terraform (Infrastructure as Code). 
•	Participate in code reviews and continuous improvement initiatives. 
•	Stay informed on emerging technologies, particularly in cloud and data processing domains. 

Required Skills & Experience: 
•	Bachelor’s degree in Computer Science, Engineering, or a related field. 
•	Proven experience in C# development, with a strong understanding of OOP and design patterns. 
•	Hands-on experience with AWS services (e.g., EC2, S3, Lambda). 
•	Proficiency with Terraform for infrastructure automation. 
•	Experience with .NET Core or ASP.NET MVC. 
•	Familiarity with SQL Server, PostgreSQL, or other relational databases. 
•	Excellent problem-solving and analytical skills. 
•	Strong communication and collaboration skills in a team-oriented environment. 

Nice to Have: 
•	Experience building or maintaining ETL pipelines. 
•	Exposure to AI/ML tools or technologies. 
•	Experience working in Agile/Scrum methodologies. 
•	Familiarity with CI/CD pipelines and DevOps practices.

C# Developer

Senior Python Developer 
•	Developing back-end applications with Django and Flask 
•	Designing and implementing efficient REST APIs using Django REST framework 
•	Implementing data flow management using Apache Airflow 
•	Managing data storage with MinIO and caching systems with Redis 
•	Implementing task automation and messaging systems with Celery 
•	Developing front-end website architecture using React.js and Ant Design 
•	Building reusable components and front-end libraries for future use 
•	Ensuring responsive application design and performance across various platforms and devices 
•	Testing software to ensure responsiveness and efficiency, creating and implementing testing tools and frameworks 
•	Troubleshooting, debugging, and upgrading software 
•	Implementing effective security protocols, data protection measures, and storage solutions 
•	Running diagnostic tests, repairing defects, and providing technical support 
•	Implementing release management using Jenkins for continuous integration/continuous delivery 
•	Designing and developing cloud-native applications, managing their lifecycle using Kubernetes and Rancher 
•	Proficiently using GitHub for version control, code review, and collaborative development 

Skills: 
•	Proficient in Python, with comprehensive knowledge of Django and Flask web frameworks 
•	Strong experience with Django REST Framework 
•	Advanced knowledge of React.js, its core principles, and hands-on experience with Ant Design 
•	Proficiency with JavaScript and front-end development tools such as Babel, Webpack, NPM, etc. 
•	Familiarity with server-side templating languages such as Jinja 2 
•	Deep understanding of front-end technologies (HTML5, CSS3, etc.) 
•	Experience with Apache Airflow for data workflow management 
•	Familiarity with MinIO for object storage and Redis for caching 
•	Proficiency with Celery for asynchronous task queues/job queues 
•	Understanding of fundamental design principles behind a scalable application 
•	Strong unit testing and debugging skills 
•	Expertise in using GitHub for code versioning and collaborative development 
•	Hands-on experience with continuous integration tools like Jenkins 
•	Proficiency with container orchestration tools, specifically Kubernetes and Rancher 
•	Experience with databases (SQL, PostgreSQL, etc.) 
•	Strong problem-solving skills and excellent attention to detail 

Nice to have: 
•	Knowledge of other JavaScript frameworks/libraries like Vue.js or Angular 
•	Familiarity with cloud services like AWS, Google Cloud, or Azure

Senior Python Developer

Data Engineer 
As a Data Engineer , you will be responsible for ensuring that the specific data requirements of the business units are met on Hadoop. You will work closely with the Data Analysts, Data Scientists, and stakeholders to understand the data needs and develop and maintain the data pipeline and infrastructure to support those needs. You will be responsible for designing, building, and maintaining data systems and applications on Hadoop that meet the business unit's requirements. 

Responsibilities. 
• Work closely with the Data Analysts, Data Scientists, and stakeholders to understand the business unit's data requirements. 
• Design, build, and maintain data pipelines and data systems on Hadoop to support the specific data needs of the business unit. 
• Develop data models and schemas that support the business unit's specific requirements on Hadoop. 
• Develop and maintain data quality controls and data governance processes to ensure data accuracy, completeness, and consistency on Hadoop. 
• Develop and maintain ETL processes to integrate data from various sources on Hadoop. 
• Work with the IT team to ensure that data systems and applications on Hadoop are integrated and scalable. 
• Develop and maintain data documentation and knowledge base for end-users and stakeholders. 
• Collaborate with other Data Engineers, Data Analysts, and Data Scientists to ensure the smooth functioning of the data pipeline and infrastructure on Hadoop. 
• Identify, diagnose, and report data quality issues to Data Analysts, Data Scientists, and Data Engineers. 
• Stay current with industry trends, best practices, and emerging technologies in data management and analytics on Hadoop. 
• Continuously improve data-related processes, systems, and tools to enhance the efficiency and effectiveness of the data team on Hadoop 

Qualifications: 
• Bachelor's degree in Computer Science, Information Systems, or a related field. 
• 3+ years of experience in data engineering or related field. 
• Strong proficiency in SQL and one or more programming languages (Python, Java, Scala, etc.). 
• Experience in Machine learning. 
• Experience in data modeling and data architecture on Hadoop. 
• Experience in developing and maintaining ETL processes on Hadoop. 
• Familiarity with Hadoop ecosystem and tools (HDFS, Hive, HBase, Sqoop, Spark, etc.). 
• Strong problem-solving and analytical skills. 
• Excellent communication and interpersonal skills. 
• Ability to work collaboratively in a team-oriented environment. 
• Strong attention to detail and ability to prioritize tasks

Data scientist

Data Engineer

To support the growth of the company by focusing on customer-centered, quality sales in a telesales environment. 

Treat customer fairly and ensure customer satisfaction. Ensure excellent and professional sales of all Instant Life products. Ensuring profitability of self and the company by converting a campaign relevant percentage of all leads to sales. Ensure that productivity targets are met. Achieve required NTU’s rates. 

Minimum requirements: 
•	RE 5 with 150 FAIS credits in Life Insurance products 
•	Basic Understand of Funeral Products Eyenu Nonke and Enhance Flexi Funeral 
•	Basic Understanding of Salesforce and Sapiens 
•	Minimum 2 – 3 years Funeral Sales, Customer Services or Retentions experience 

Skills: 
•	High energy   
•	Good verbal communication skills 
•	Ability to work under pressure 
•	Strong track record of meeting targets 
•	Self-Motivated 
•	Time Management

Commercial sales representative

Sales Consultant (Instant Life)

About the job 
We are currently looking for Sales Agents to sell Transactional Banking products for one of our clients. 

Job description: 

To proactively acquire new business from existing and new customers, ensuring that revenue growth required for Transactional Product Sales is achieved. 
Cold Calling new clients 
Setting up sales days at companies, schools and tertiary institutions. 
Retain and support existing clients. 
Qualifications: 

Have the appropriate FAIS accreditation for providing intermediary services for related products within the Transactional Product Sales portfolio. 
Must have completed one of the Qualifications listed on the FSB recognized list as well as the RE 5 examination. 
Experience: 

In a sales environment, preferably in Business and Commercial Banking as well as have relevant experience in respect of the FAIS product subcategories applicable to this role

Sales Agent

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